"I am a sparkler, here to share my light so others may ignite their own. A spark shared is never lost—it only grows brighter. For when one spark ignites another, neither is diminished; both simply shine more brilliantly together."

- Nicole

What is Psychosocial Recovery Coaching?


Understanding the Role of a Psychosocial Recovery Coach

A Psychosocial Recovery Coach is a specialist support worker funded by the NDIS, dedicated to assisting individuals with mental health challenges. Their primary goal is to empower you to live a purposeful and meaningful life by guiding you through your recovery journey.

What Can a Recovery Coach Do for You?

A recovery coach works collaboratively with you and your support network to understand your unique needs and goals. Their key responsibilities include:

  • Personalised Support: Getting to know you to provide tailored guidance.

  • Service Navigation: Helping you discover and connect with various services and supports, including mental health services.

  • NDIS Guidance: Assisting you in understanding and navigating the NDIS framework.

A significant benefit is the option to choose a recovery coach who has their own lived experience with mental health challenges and recovery. This personal insight allows them to offer a unique level of empathy and understanding to inform their professional support.

Funding, Qualifications, and Choosing the Right Coach

Recovery coach support is typically funded in NDIS plans for individuals with psychosocial support needs. The NDIS recommends that coaches hold a minimum of a Certificate IV in Mental Health or Mental Health Peer Work, or have at least two years of relevant paid experience.

When selecting a recovery coach, it's important to find someone who is a good fit for you. Consider asking key questions, such as:

  • Are they easy to talk to and a good listener?

  • Do they have lived experience with mental health and recovery?

  • What are their qualifications, experience, and commitment to ongoing training?

  • Are they available at times and locations that work for you?

By working with a skilled and empathetic recovery coach, you can gain a valuable ally in your journey toward recovery and well-being.

A Journey from Shadow to Light

​For nearly twenty years, I lived in the shadows. It was a time defined by a relentless internal storm of mental health challenges that I tried to silence with substances. Substances became a false refuge, a way to numb the turmoil and disconnect from a pain that felt too deep to face. This cycle didn't just drown my spirit; it fractured my connection to myself and the world.

​But even in the deepest darkness, a flicker of my true self remained. The journey out was not just about achieving abstinence; it was about healing the roots of my suffering. Today, I stand in the sun, celebrating over a decade of recovery and a hard-won peace of mind. I learned to sit with my own mind, to build resilience, and to find light not by escaping the darkness but by walking through it.

A New Purpose: Guiding Others Home

Having walked the path from the depths of addiction and despair to a place of holistic recovery, I have found my purpose: to support others as they find their own way back to the light. My experience has equipped me with a unique understanding of the complex interplay between mental health and addiction. My mission is not to show you my path but to help you illuminate your own. I am now embarking on a new journey as a mentor and recovery coach, dedicated to helping you rediscover the unbreakable spirit within you.

​I am reaching out to souls who feel lost, who are wrestling with their mental health, navigating the complexities of addiction, or simply feel disconnected from their true self. You are not broken, and you don't have to walk this path alone.

As your mentor, I offer:

  • Empathetic Guidance:

    I've been where you are. I offer a safe, non-judgmental space to explore the roots of your challenges and honour your unique story.

  • Holistic Tools:

    Together, we will uncover strategies to build mental and emotional resilience, manage triggers, and create a fulfilling life free from the grip of substances.

  • Unwavering Support:

    I will be your ally, your confidant, and your steadfast supporter as you heal, grow, and reclaim your life and your light.

    ​If you are ready to begin your own journey of transformation, I am here to help you find the way.

About Us


About Nicole - Founder of Eleven.Eleven

Nicole is a wise, wacky, and wonderfully intuitive soul who brings heart, humour, and deep intention to everything she creates.

Eleven.Eleven is her sacred offering to the world—an inclusive, nurturing, and transformative sanctuary where magic meets meaning. Rooted in joy, creativity, and connection, Nicole’s work is a reflection of her own healing journey, lovingly crafted to support others on theirs.


About Eleven.Eleven

Our curated collection includes crystals, metaphysical tools, sensory delights, and spiritual treasures, all designed to elevate your energy and inspire personal transformation.

Beyond our store, we offer workshops that delve into mystical practices and creative arts, providing a space to ignite your passion and weave magic into everyday life.

Additionally, our compassionate coaching and intuitive guidance support your journey toward empowerment and well-being.

At Eleven.Eleven, we believe in adding a little sparkle to your life and helping you align with your true path. Whether you’re here for soulful tools, ritual guidance, or simply a little light in the dark, you’re in the right place.


Welcome to the magic.